FLUX
Customer Information

Terms of Service

Welcome to FLUX. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all users of the FLUX online store. FLUX reserves the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

2. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. Product colors and details may slightly vary due to screen display differences.

3. Pricing

All prices are listed in Egyptian Pounds (EGP) and are subject to change without notice. FLUX reserves the right to modify or cancel orders in the event of pricing errors.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We accept payment through the methods available at checkout. Orders are processed upon successful payment confirmation.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier availability. FLUX is not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. Please review it before making a purchase.

7. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of FLUX and may not be reproduced, distributed, or used without prior written permission.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

9. Limitation of Liability

FLUX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of Egyptian courts.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: support@fluxeg.com
  • Business Hours: Sunday – Thursday | 9:00 AM – 6:00 PM (Cairo Time)

Thank you for choosing FLUX. We're committed to providing the best experience for you and your little ones.